" A customer is the most important visitor on our premises. He is not dependent on us. We are depending on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider on our premises. He is the part of it. We are not doing the favour by serving him. He is doing us a favor by giving us an opportunity to do so. A customer is not a person to argue with. No one ever won an argument with a customer "Customer Satisfaction is the strength for us because we control the means of manufacturing all the components of our products. This means we are more flexible in developing products, more reliable in meeting deadlines, and more creative in our price strategies. We are oriented towards long term customer service, thus completing our approach to high-quality technical support from our factory trained offset engineers. Product Quality is based on the professional expertise of our staff along with continuous R & D for our new products and value addition in our existing products backed by prompt & efficient after sale support ensuring ever-growing customer base. Our mission is to serve our customer-the quality product with proper care of society, Environment and Business ethics.Value is an outcome, which goes beyond price comparison. We create business because of sturdy workmanship, willingness to innovate, flawless design and our commitment to built long-term relationship base on prompt & efficient after sales support. Planning, designing, construction of SAHIL machines are the result of creative cooperation among many specialists including you-our clients. We want to express our appreciation to those who have supported our efforts so far and welcome others interested in having us to meet their production needs today and in the years to come. Our experts are always close at hand - and spare parts are delivered promptly. Freelance service engineers are also located at different places for providing prompt service. Quality and service have always been Sahil's hallmarks in the competition for business. Once the press is installed, our well-known operators manuals, spare parts catalogues and reliable after-sales service ensure that your Sahil choice provides profitability and print quality far into the future, because we believe in making friends, not just customers.
Your suggestions are also invited, so as we may improve the Service levels and would enable us in serving you better in future. We will be honored to earn the opportunity to help you build a more stable, profitable printing business.
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